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SAP Knowledge Base Article - PreviewSymptom
The following error occurs within the CMC when choosing "User Security" for certain users.
Error:A server error occurred during security batch commit. Request 0 of type 44 failed with server error: Cannot find the user, group or object 1515147.These same problematic user accounts are unable to login to BI Launchpad / CMC. The error received at login is:
Error: Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
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Environment
SAP BusinessObjects Business Intelligence 4.0 Support Pack 04 Patch 05
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3
Keywords
jkuhn , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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