SAP Knowledge Base Article - Preview

1876990 - ConnectionServer32 fails to start on a new BI4.1 installation

Symptom

  • After a fresh install of BI4.1 server, ConnectionServer32 process fails to start
  • The ConnectionServer32 has failed to start, the server will just run as "Initializing"
  • Creating a new ConnectionServer32 process within CMC does not resolve the issue either
  • License keys seem to be correct
  • ConnectionServer32 logs indicate errors similar to "unexpected model state exception"
  • On this server,"Side-by-side configuration is incorrect" errors were noticed during client startup as well as during installation process


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Environment

SAP BusinessObjects BI4.1
Windows 2008 server

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI4.1 BI41 41 RU RUBI41 Ramp up crash fail initialize hang spin connectivity client tools , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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