Symptom
Error received when opening dashboard in Citrix : "Xcelsius has stopped working. A problem caused the program to stop working correctly. Please close the program"
Environment
- Dashboard 4.0.
- Citrix 6.
Reproducing the Issue
Launch dashboard in Citrix environment.
Cause
The issue has been identified and logged under Problem Report ID ADAPT01694923.
Resolution
This issue is scheduled to be addressed in Dashboard 4.0 SP8. However, this is on a best endeavor basis and not a guarantee of delivery in this release. The targeted Fix Pack/Service Pack may change without prior notification.
Keywords
dashboard,citrix. , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed