1877200 - ERROR: "HTTP Status 500 - com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: Could not decrypt service ticket

All users receive below error after configuring Single Sign On

HTTP Status 500 - com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosException: Could not decrypt service ticket with Key type 23, KVNO 16, Principal HTTP/yyy.xxx.xxx.local "xxx.xxx.LOCAL" using key: Principal: [1] svc_bosso_acct&xxx.xxx.LOCAL TimeStamp: Wed Apr 15 18:00:00 CST 1969 KVNO: -1 EncType: 23 Key: 16 bytes, fingerprint = [ac f6 e8 5a 2d 6c 13 7d 2 3a fe ad dc 5 62 a4] Exception for this key was: com.dstc.security.kerberos.CryptoException: Integrity check failure[Note: principal names are different; this may or may not be a problem] [Note: KVNO used wildcard match, not exact match; perhaps the password used to generate this key is not the most recent password?] )

• SAP BusinessObjects BI 4.0
• Tomcat 6

HTTP 500 - com.wedgetail.idm.sso.ProtocolException KVNO 16 Could not decrypt service ticket with Key type 23, KVNO 16 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem