SAP Knowledge Base Article - Preview

1877395 - Transaction launcher trouble shooting and how to identify if the problem is related to ITS or transaction launcher itself?


  • After launched transaction by transaction launcher, you may find problems such as freezing screen, impossible to download the result lists, etc. This may not be a transaction launcher issue but related to ITS or WebGUI. This KBA will introduce how to identify the correct component area.
  • If the issue is related to transaction launcher, please check your transaction launcher settings by reviewing SCN page and KBA/notes in "See Also" part of this KBA which resolved most transaction launcher issues.



  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • "Local ITS" is not activated to target system in transaction CRMS_IC_CROSS_SYS in CRM system. And ITS is activated in Target system.


SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions


Local ITS,CRMS_IC_CROSS_SYS, WebGUI, SICF, CRMC_UI_ACTIONWZ,  Configure Transaction Launcher (Wizard), IC core functions, r/3, ERP, back end system, KBA, Note, SAP, CRM, WUI, framework, frame work, Interaction center, IC, , KBA , kba, note, sap, crm, wui, framework, , CA-WUI-APF , Application Frame , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , CRM-IC-ABO , Transaction Launcher , How To

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