Symptom
The managed system configuration has been performed for a BOE 3.1 system according to note 1472465. Afterwards, the SMDAgentApplication log of the BOE host shows the following issue:
Jun 12, 2013 8:10:01 PM [Thread[Thread-60,5,main]] Error Process <cmd /q /c REG.EXE EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Report Application Server" "D:\usr\sap\SMD\SMDA<XX> \SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.10. 4.5.20120705112701\work\REG33032.tmp"> has failed to run.Check following log file for more details <D:\usr\sap\DAP\SMDA<XX> \SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.10. 4.5.20120705112701\work\REGEXE33034.err> Jun 12, 2013 8:10:01 PM [Thread[Thread-60,5,main]] Error Exception while reading Windows registry [EXCEPTION] .... Caused by: com.sap.smd.agent.plugins.datacollector.create.registry.exc. RegistryExportException: Process <cmd /q /c REG.EXE EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Report Application Server" "D:\usr\sap\SMD\SMDA<XX> \SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.10. 4.5.20120705112701\work\REG33032.tmp"> has failed to run.Check following log file for more details <D:\usr\sap\DAP\SMDA<XX> \SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.10. 4.5.20120705112701\work\REGEXE33034.err> |
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
- SAP Solution Manager 7.1
- SAP Solution Manager Diagnostics
Product
SAP Solution Manager 7.1
Keywords
KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.