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SAP Knowledge Base Article - PreviewSymptom
Every time when you are running an offline backup of the SAP Solution Manager database the diagnostics agents lose the connection to Solution Manager and stop working. Even
after the backup is finished, the agents cannot be reconnect to the Solution Manager. All diagnostics agents must be restarted manually.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.1
SAP Solution Manager 7.0 EHP 1
Keywords
solman, smd agent, agent admin, Transaktion, basic authentication, user/password, non-authenticated, Agent Connectivity Policy , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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