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SAP Knowledge Base Article - PreviewSymptom
- Some old e-mails cannot be opened in CDT (Communication Desktop Terminal
- Agents receive the following error : Invalid Value [Unknown Runtime Error] in the CDT status area
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Environment
SAP Business Communication Management 7.0 up to Support Pack 6
Product
SAP Customer Relationship Management 2005
Keywords
KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
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