SAP Knowledge Base Article - Preview

1878696 - SetupEngine.exe has stopped working error when installing a Support Pack for SAP BI Platform 4.0

Symptom

  • Installing Support Pack 5 for SAP BI Platform 4.0
  • Error when running the self extracting .exe installer

SetupEngine.exe has stopped working
Windows can check online for a solution to the problem
Check online for a solution and close the program
Close the Program

Problem signature
Problem Event Name: APPCRASH
Application Name: SetupEngine.exe

setupengine_error.jpg


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Environment

  • SAP BI Platform 4.0 SP2 patch 15
  • Updating to SP5
  • Windows Server 2008 R2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

BI40 40 Setup Engine setup upgrade update service pack patch , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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