Software Update Manager (SUM) stops in phase PREP_PRE_CHECK/CHECKSYSSTATUS, with the message
Type error: System Status Check
ERROR: Your system appears to be in an unsound state. Correct the following issues before you continue:
Introscope_Enterprise_Manager status GRAY - stopped.
SAP NetWeaver 7.XX
Introscope_Enterprise_Manager, Your system appears to be in an unsound state, sapcontrol , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.