Symptom
Software Update Manager (SUM) stops in phase PREP_PRE_CHECK/CHECKSYSSTATUS, with the message
Type error: System Status Check
ERROR: Your system appears to be in an unsound state. Correct the following issues before you continue:
Introscope_Enterprise_Manager status GRAY - stopped.
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Environment
SAP NetWeaver 7.XX
Product
SAP Solution Manager 7.1
Keywords
Introscope_Enterprise_Manager, Your system appears to be in an unsound state, sapcontrol , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
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