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1880084 - java.lang.RuntimeException: Could not find framework in tomcat sderr logs after installing Support pack, HTTP 500 error accessing CMC/BILaunchpad

Symptom

  • After installing BI4.X Support pack, unable to access CMC or BILaunchPad with HTTP 500 error.
  • Tomcat sderr.log reveal following error:
    java.lang.RuntimeException: Could not find framework


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Environment

  • SAP Business Objects Business Intelligence BI 4.X
  • Default Tomcat
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI 4.2 4.3 Tomcat catalina.out stderr.log
org.apache.catalina.core.ApplicationContext log SEVERE: Servlet.init() in [equinoxbridgeservlet] web application [/BOE] threw load() exception , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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