1880634 - Cannot Create New Return to Supplier due to an Error Message: Delivered quantities have been completely returned or rejected.

You are unable to create the Return to Supplier for the Inbound Delivery DEF because of an error message: Delivered quantities have been completely returned or rejected.*DEF refers to Inbound Delivery Id.

SAP Business ByDesign

1. Go to the Purchase Requests and Orders work center
2. Select the New Return to Supplier link in the common tasks
3. Select Supplier Delivery Items By Selection
4. Search for releavant Inbound Delivery
5. Select the checkbox against the Inbound Delivery DEF and select Next button
6. Error appears

There is one Return to Supplier created for full quantity of inbound delivery and saved without maintaining the Follow-up Decision.

Once you create the Return to Supplier, Delivery Proposals gets created parallelly. When you save return to supplier the status changes to Released.

Maintain the Follow-up Decision and Save the document.

1. Go to the Purchase Requests and Orders work center.
2. Select the Return To Suppliers view.
3. Edit the Return to supplier you created.
4. Select the Follow-up Decision by using the drop-down list of Follow-up Decision.
5. Select Save button. 

Now the status of the return to supplier changes to In Process. Create the Outbound Delivery with reference to Return to Supplier.

1. Go to Outbound Deliveries work center.
2. Select the Delivery proposals subview under the Delivery Control.
3. Select the Return to Supplier document and select Post Goods Issue button.
4. Fill in all mandatory fields.
5. Select Save button.

Once the Outbound Delivery is released the Return to Supplier status changes to Finished.

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