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1880698 - Error: "An error occurred while editing the watch (MON00016)" occurs while editing watch in BI4.x

Symptom

  • When trying to edit any watch under CMC (Central Management Console) -> Monitoring -> Watchlist the following error occurs:
    "An error occurred while editing the watch (MON00016)"

  • When selecting a watch and clicking on "Pause Email Notification", Error MON00011 is displayed and the error details window is blank / empty

  • The following error is seen in the Monitoring APS (Adaptive Processing Server) logs:
    [startActiveMode] starting trending manager failed
    com.businessobjects.connectionserver.CSError: DBDriver failed to load


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Monitoring database moved from Trending/Derby Database to the Audit Database
  • Microsoft SQL Server
  • DB2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

MON00016, BI 4.0, derby, database, trending db, monitoring, application, CMC, audit, auditing, move, write, store, error, db, 4.0, 4.1, ms sql server , KBA , BI-BIP-MON , BI platform monitoring , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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