SAP Knowledge Base Article - Preview

1881760 - Is it possible to use mutiple different devices (i.e. iOS and Android with Touchdown) with the same Exchange user account together with the ISAPI filter? - Afaria

Symptom

A previous enrolled Android device with the Touchdown email client is successfully registered on the ISAPI filter with a valid "client GUID" in the devices.xml file. If the same Exchange user will use an additional IOS device validated through ISAPI, the "client GUID" won't be updated and therefore the device will not be able to pass the ISAPI Filter.


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Environment

  • Afaria 6.x
  • Afaria 7

Product

SAP Afaria 6.6 ; SAP Afaria 7.0

Keywords

Afaria ISAPI filter multiple devices single user account empty "client GUID" devices.xml newdevices.xml , KBA , MOB-AFA , Afaria , Problem

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