1881841 - Error Message in Purchase Order: Sales Order Item is Disabled for Posting; Item is Completed.

When editing a Purchase Order with Account assignment as Sales Order or Service Order, system raises an error message 

"Sales Order Item is Disabled for Posting; Item is Completed".

SAP Business ByDesign

1. Go to Purchase Requests and Orders Work center.
2. Go to Purchase Orders view.
3. Search for Purchase Order XXX (XXX stands for the Purchase Order ID).
4. Select Edit.
5. Change price or quantity and then select Send Update.

System raises the error message.

The same error message could be raised, when attempting to do any changes in the Purchase Order, for example

• Adding Attachments in the Purchase Order and save the document. 
• Accepting the deviation in the respective Purchase Order Acknowledgement.
• Approving the Purchase Order when Approval Process involved.

As the preceding document (Sales Order/Service Order) is in a completed status, Financials cannot process any new modifications.

To implement the changes, create a new Sales Order/Service Order.

If Approval processes are involved, raise a case with SAP to withdraw the Purchase Order from approval. Once the new Sales Order or Service Order is created, add it to the Purchase Order and click on 'Send Update' to reflect the changes.

Alternatively, to revoke the status of the Sales Order or Service Order assigned as the account assignment of the Purchase Order, the released Customer Invoice must be cancelled. Once the Customer Invoice is cancelled, the status will revert accordingly. The changes in the Purchase Order should be allowed. The Customer Invoice can then be recreated if required.

Accept deviation; Attachments; Sales Order Item Disabled; Purchase Order; Modify Price , KBA , AP-POP-PO , Purchase Order , AP-SLO , Sales Order Processing , How To