Symptom
Unable to add attachments or make any changes like accept deviation or Change price or quantity and click on send update or approve
A purchase order created with account assignment as Sales Order.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Select Purchase Orders view.
- Select Purchase Order XXX (XXX stands for the purchase order ID).
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Click Edit.
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When you try to attach the documents in the purchase order and save the document
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or When you try to accept deviation
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or Change price or quantity and click on send update
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System displays this error when you do any changes in the purchase order.
or
When approvals are involved the approver cannot approve due to this error.
Cause
As the preceding document (Sales Order/Service Order) is in a completed status, Financials cannot process any new modifications.
Resolution
To implement the changes, create a new Sales Order. If approval processes are involved, raise a case with SAP to withdraw the Purchase Order from approval. Once the new Sales Order is created, add it to the Purchase Order and click on 'Send Update' to reflect the changes.
Keywords
Unable to accept deviation, cannot add attachments , KBA , AP-POP-PO , Purchase Order , AP-SLO , Sales Order Processing , How To