SAP Knowledge Base Article - Preview

1882363 - Upgrading and multiple CMS database/Nodes leading to CMS database corruption, missing Application Settings/rights/icons/??dummy placeholders and more

Symptom

The symptoms are many and varies:

  • HTTP 500 and 'null' pointer exception when logging into Central Management Console(CMC) for the first time
  • CMS process does not start
  • "?????? dummy ?????" placeholders appear within the User Interface rather than the correct name
  • Missing Applications, Application Settings, Security rights, icons
  • 'Old' Applications, Application Settings, Security rights do not work as expected and cause various errors.
  • Only one CMS database has been updated when multiple Nodes are defined, each Node is using a different CMS database.
  • Need to understand what the support status is for Multiple Nodes (SIAs) per machine where each Node is using a different CMS database.


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Upgrading patch upgrade patching CMS database corruption, missing Application Settings/rights/icons/??dummy placeholders BI 4.x 4.1 4.2 4.0 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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