SAP Knowledge Base Article - Public

1882507 - Red 'X' appears in place of toolbar buttons of the Crystal Reports Viewer while viewing a report through a .NET web application.

Symptom

  • Red 'X' appears in place of toolbar buttons of the Crystal Reports Viewer  while viewing a report through a .NET web application.
  • Report is viewed with No data.
  • Visual Studio hangs intermittently while viewing a Report using Crystal Reports Viewer.

Environment

  • Visual Studio 2008.
  • Crystal Reports 2008 SP3.
  • Windows server 2012.
  • Internet Information Server 8

Cause

Crystal Reports 2008 is supported with Windows Server 2012 from SP6.

Resolution

  • Upgrade your Crystal reports to SAP Crystal Reports 2008 SP6.

OR

  • SAP Crystal Reports, developer version for Microsoft Visual Studio is only supported with Visual Studio 2010 and Visual Studio 2012
  • Upgrade your application to Visual Studio 2010 or Visual Studio 2012.
  • Upgrade your Reports to SAP Crystal Reports, developer version for Microsoft Visual Studio

See Also

  • Supported platform for SAP Crystal Reports, developer version for Microsoft Visual studio

           http://scn.sap.com/docs/DOC-21990

Keywords

Red 'X' appears in place of toolbar buttons of the Crystal Reports Viewer; Windows Server 2012; Crystal Report for Visual Studio 2008 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio