Symptom
- When deploying SAP BI solution on Websphere 7 Application server, clicking on any link under the User Name column in
the CMC Sessions page displays a HTTP 404 error. - Followed WAS deployment instructions as suggested in SAP KBA note 1415893
- The exact error message is "404 Missing Page"
- The issue is seen at "/PlatformServices/jsp/User_Properties/properties.faces" URL as seen in HTTP (fiddler) traces
- This issue is noticed in deployments on Websphere Application server (WAS), however the same functionality works fine within a deployment on Tomcat Application server
- The issue is seen despite eliminating any JSF conflicts by setting -
a. class loader options in BOE Class loading & update detection to Parent last
b. class loader options in BOE manage modules to Parent last - The issue is seen despite elimnating possible caching issues by -
a. Stopping BOE webapp and removing the WAS cache folders
Example (for Windows server): C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\BIPW08R2Node01\server1\BOE
AND
C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\wscache\BOE
b. clearing browser cache
Read more...
Environment
- SAP BusinessObjects BI Platform BI40
- Websphere 7 Application Server [ WAS 7.0.0.27]
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
cmc usersession sessions break page resource not found was7 websphere7 was Adapt bug defect , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview