Symptom
- When deploying SAP BI solution on Websphere 7 Application server, clicking on any link under the User Name column in
the CMC Sessions page displays a HTTP 404 error. - Followed WAS deployment instructions as suggested in SAP KBA note 1415893
- The exact error message is "404 Missing Page"
- The issue is seen at "/PlatformServices/jsp/User_Properties/properties.faces" URL as seen in HTTP (fiddler) traces
- This issue is noticed in deployments on Websphere Application server (WAS), however the same functionality works fine within a deployment on Tomcat Application server
- The issue is seen despite eliminating any JSF conflicts by setting -
a. class loader options in BOE Class loading & update detection to Parent last
b. class loader options in BOE manage modules to Parent last - The issue is seen despite elimnating possible caching issues by -
a. Stopping BOE webapp and removing the WAS cache folders
Example (for Windows server): C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\BIPW08R2Node01\server1\BOE
AND
C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\wscache\BOE
b. clearing browser cache
Read more...
Environment
- SAP BusinessObjects BI Platform BI40
- Websphere 7 Application Server [ WAS 7.0.0.27]
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
cmc usersession sessions break page resource not found was7 websphere7 was Adapt bug defect , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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