Symptom
The following error occurs when accessing the Identity Management system.
500 Internal Server Error
This issue happens more frequently after a system copy or after an upgrade.
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Environment
SAP NetWeaver Application Server Java
Product
SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
portal, theme, import, export, system copy, restore, backup Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA method com.sap.portal.activitydatacollector.ICollectorHook.isActive EP-PSERV , KBA , BC-JAS-SEC , Security, User Management , EP-PIN , SAP Enterprise Portal (On Premise) , Problem
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