Symptom
- Report is displayed in the Crystal Reports Web viewer
- Printing the report when using IE works as expected
- Printing from Mozilla Firefox results in blank pages being printed out
Environment
- SAP Crystal Reports, developer version for Microsoft Visual Studio
- Microsoft Visual Studio 2010 / 2012
Reproducing the Issue
- Create a web application using the Crystal Reports SDK for VS .NET
- View the report using Firefox browser
Cause
Firefox has a built in PDF interpreter and Crystal Reports does not recognize this interpreter
Resolution
-
Change the following in Firefox:
-
Install Adobe
Keywords
cr crvs cr4vs empty print , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem
Product
SAP Crystal Reports, developer version for Microsoft Visual Studio