SAP Knowledge Base Article - Preview

1886746 - Error: "Unable to connect to the CMS system database "". Reason: [SAP AG] [LIBODBCHDB SO][HDBODBC] Communication link failure;" when pointing CMS database to HANA

Symptom

When pointing CMS database to HANA get error message "Error: Unable to check database. err: Error description: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "". Reason: [SAP AG] [LIBODBCHDB SO][HDBODBC] Communication link failure;-10709 Connect failed (no reachable host left)".


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • Unix/Linux
  • SAP HANA

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

ODBC, HANA, CMS database , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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