SAP Knowledge Base Article - Preview

1887403 - POS Terminal prompts "Supervisor Key Required"

Symptom

Customers facing an issue in the POS where they are prompted with the message "Supervisor Key Required" for all Non merchandise transactions (eg. Credit Note) or POS transactions (eg. View Journal, mc160).


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Environment

SAP Point of Sale - All Versions

Product

SAP Point-of-Sale 1.0 ; SAP Point-of-Sale 2.0 ; SAP Point-of-Sale 2.1 ; SAP Point-of-Sale 2.2 ; SAP Point-of-Sale 2.3

Keywords

Gift certificate, levels, xpress, redeem , KBA , IS-R-TGM-POS , Transactionware GM-POS , Problem

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