1887880 - Error: 'Unable to find servers in CMS <CMSname>:<Port> and cluster @<clustername> with kind pjs and service null.' (FWM 01014) in Crystal Reports for Enterprise

• Unable to connect to the database.
• Error: Unable to retrieve the datasource configuration.
• Problem with Relational Connection in Crystal Reports for Enterprise.
• When attempting to create a new report in Crystal Reports for Enterprise, and selecting a Secured Relational Connection, it fails with the error:
     
  "Problem With Relational Connection
   There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence Platform.
   Please check with your System Administrator that the connection is correctly configured.
       
   Unable to find servers in CMS <CMSname>:<Port> and cluster @<clustername> with kind pjs and service null. All such servers might be down or disabled by the administrator.
   (FWM 01014) There was a problem accessing the Relational Connection on SAP BusinessObjects Business Intelligence platform. 
   Please check with your System Administrator that the connection is correctly configured."              

• SAP BusinessObjects Business Intelligence Platform 4.1 
• SAP BusinessObjects Business Intelligence Platform 4.2
• SAP BusinessObjects Business Intelligence Platform 4.3
      
• SAP Crystal Reports for Enterprise 4.1
• SAP Crystal Reports for Enterprise 4.2
• SAP Crystal Reports for Enterprise 4.3    

com.crystaldecisions, sdk.exception, SDKException, OCAFramework, AllServicesDown, Relational connection, Secured connection, APS , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem