SAP Knowledge Base Article - Preview

1888038 - Logon Group can not be found

Symptom

  1. When login from SAPGUI, the following popup window appears:
    Logon Group 'XXXXXX’not found - check spelling and case sensitivity;

    Or in Transaction SMLG, clicking on the 'Load Distribution' option, some unstable behaviors can be seen, for example the value "0" is shown in all columns for a certain instance and/or the field 'Current logon instance' is blank:

    smlg.jpg
  2. The following trace entries may be logged by different server processes in the developer trace files (dev_w*) in the work directory (LocalDrive\usr\sap\<SID>\SCS<XX>\work):
ERROR => dbsync[check_sync_interval]: xxx seconds passed since last synchronisation
ERROR => StatRecHook: time stamp in statistical record (xxXXxxXXxx) differs for more than xxx seconds from current time
ERROR => XX.zz.2017 21:27:35.139 PID=3376, TID=1068#SapTimer error. Time errors detected xxx times. Time may be incorrect


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Environment

  • Logon load balancing
  • Operating System independent
  • Database independent
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP Platform 

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

zero, zeroes, rc=82, err=7, Logon Group 'XXXXXX’not found - check spelling and case sensitivity, SMLG, Load Distribution, Current logon instance, dev_w, LocalDrive\usr\sap\<SID>\SCS<XX>\work, rdisp/autoabaptime, system time desynchronization, RZ11, RZ10, VMWare, dbsync[check_sync_interval], StatRecHook, time stamp in statistical record, SapTimer error. Time errors detected xxx times. Time may be incorrect , KBA , BC-CCM-CNF-GRP , Workload Balancing and Group Management , BC-CST-LG , SAPlogon, Load Balancing , Problem

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