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1888626 - Cannot run Tomcat Configuration tool due to "Unable to open the service 'BOE120Tomcat'" error message


After installing XI3.1 SP6 update the default tomcat server is updated to Tomcat 7, but we are unable to run Tomcat Configuration tool.
Following error is received :

The Specified service does not exist as an installed device.
Unable to open the service 'BOE120Tomcat'




  • Windows
  • SAP Business Objects XI3.1 SP6
  • Tomcat


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-DEP-TOM , Obsolete, use: BI-BIP-DEP , Problem

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