Symptom
The Edit Report Details hyperlink is missing in the Expense Report header for all the expense reports, and as a consequence you cannot see the expense report header data.
Remark: this Case Document is valid for Cloud for Travel and Expense Microsoft Silverlight client (it is not valid for HTML5 client).
Reproducing the Issue
- Go to Auditing work center.
- Go to Expense Reports view.
Open any expense report and you will not be able to see the header data.
Cause
The section with title SectionGroup, which contains the buttons Hide Report Details and Edit Report Details was set to invisible via Personalize menu.
Resolution
You should make the SectionGroup visible again, as follows:
- Go to Personalize menu
- Choose the option This Screen
- Check the box SectionGroup and save
As a result you can see the Edit Report Details button again, and consequently the expense report header data.
Keywords
KBA , LOD-TEM-ER-EXP , Expense Report Silverlight Client , How To