SAP Knowledge Base Article - Public

1889727 - Preceding Zeros are Truncated in the Customer Invoice Number

Symptom

When you create a customer invoice, the system generates an invoice number without preceding zeros.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select New Manual Invoice under Common Tasks view.
  3. Fill all the mandatory fields.
  4. Upon saving, the preceding zeros are truncated.

Cause

For customer invoices, the system applies default rules and starts numbering automatically with the number 1 irrespective of the company or the invoicing document type .

However, the system does not allow to add preceding zeros. If you have a customer invoice with leading zeros followed by any prefixes, suffixes or separators, then the zeros will not be truncated.

Resolution

This is expected system behavior.

 

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711