SAP Knowledge Base Article - Public

1889901 - Payment Method is Not Copied from Account When Creating Sales Orders

Symptom

You have maintained a payment method in the account master data and expect that when creating a new sales order, the payment method is copied to the sales order automatically.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Craete a new sales order and enter the account.
  4. The Payment Method field is blank.
  5. Click on the Account hyperlink to open the account master data.
  6. Go to the Financials Data tab.
  7. You can see the payment method is maintained.

Cause

Coping the Payment Method from account master data to sales order is not supported in the current releases.

Resolution

This is the system correct behavior as designed.

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions