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1891657 - SUP Server Not Starting - Advantage 5016 Error Logged in Windows Event Logs and SUP Server Log

Symptom

  • SUP service not starting.
  • Seeing these errors in Windows Event logs:
    com.iAnywhere.OneBridge.dblayer.DBException: Error 7200:  AQE Error:  State = HY000;   NativeError = 5016;  [iAnywhere Solutions][Advantage SQL][ASA] Error 5016:  Advantage could not find an index order with the specified name.
  • The following error logged in the SUP Server Log:
    2013-07-23 22:32:57.935 ERROR   MMS          Thread-235 [com.sybase.sup.admin.server.ServerAdminImpl] ServerAdminImpl.logException
    java.lang.RuntimeException: Delete Application Connection failed. LogicId:8712 ErrorCode:1 ErrorMessage:Device Deletion Error: Error 7200:  AQE Error:  State = HY000;   NativeError = 5016;  [iAnywhere Solutions][Advantage SQL][ASA] Error 5016:  Advantage could not find an index order with the specified name.  RI Graph Initialization error:  Foreign Key index tag "PROP_ID" was not found on table "CFG_PROP_VALUES".
  • 7008 Error when running the Pack Tool Utility


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Environment

SUP (Sybase Unwired Platform) 2.1.3

Product

Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1

Keywords

KBA , MOB-SUP-RT-ML , SUP Runtime Mobilink , Problem

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