SAP Knowledge Base Article - Public

1892999 - Unqualified Sales Quote Goes for Approval

Symptom

You set the sales quote approval process under two circumstances of Net Value Greater than 1 million and Total Discount to be greater than 0% goes for approval,however,you find the sales quote which does not meet this approval condition goes for approval as well.

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Go to  the Approvals view.
  3. Show Open Tasks.

You find the sales quote which does not meet approval condition goes for approval.

Cause

The approval process definition will effective when one or both approval condition are fulfilled. And the approval will only be skipped completely if Both approval conditions are not fulfilled. In this case, the sales quote which goes for approval meets one of the approval conditions that does not skip the approval procedure is an expected system behavior.

Resolution

This is an expected behavior of SAP Business ByDesign.

Keywords

KBA , sales quote approval process , sales quote , SRD-CRM-ORD , Orders & Contracts , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708