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1893485 - Attempting to install 32-bit SQL Anywhere 12 on Microsoft Windows 2003 can give the error "Could not create Java Virtual Machine" at the end of installation

Symptom

  • On some 32-bit multi-language versions of Microsoft Windows Server 2003 underneath low memory conditions, installing SAP Sybase SQL Anywhere 12 (via the original set up package or via an MSI deployment package that includes the Administration Tools) would fail at the end of the installation with the error message:

    "Could not create java virtual machine"

  • Attempting to start the Administration Tools (Sybase Central, Interactive SQL, Database Console, MobiLink Monitor) after the installation process completes will also show the error:

    "Could not create java virtual machine"


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Environment

  • SAP Sybase SQL Anywhere 12 (32-bit)
  • Microsoft Windows Server 2003 (32-bit)
    • Czech
    • Dutch
    • French
    • Hungarian
    • Italian
    • Polish
    • Portuguese (Brazil)
    • Portuguese (Portugal)
    • Russian
    • Spanish
    • Swedish
    • Turkish

Product

SAP Sybase SQL Anywhere 12.0

Keywords

11704815 , KBA , BC-SYB-SQA , SQL Anywhere (on premise, on demand) , Problem

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