SAP Knowledge Base Article - Preview

1893505 - Microsoft Word has stopped working crash with Live Office enabled

Symptom

When attempting to open a Microsoft Word document with Live Office enabled, the user may experience a crash of Microsoft Word.

word crash.png


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Environment

  • Windows 7 SP1 (MS12-057 security patch from Microsoft)
  • Office 2010 SP1 (14.0.6129.5000)
  • SAP Live Office SP06

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

live office; word; Excel; PowerPoint; windows can try to recover your information, SP03, SP02, SP09, ADAPT01700510, ADAPT01700511, ADAPT01705173, ADAPT01713831, crash, microsoft word crashes , KBA , BI-BIP-LO , Live Office , Bug Filed

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