SAP Knowledge Base Article - Public

1893509 - Best practices for using Zebra label printers with Crystal Reports

Symptom

  • A number of issues have been reported when using Zebra labels printers with Crystal Reports:
    • Labels appear dim
    • Font is not displayed or displayed incorrectly
    • Barcodes are not scanned correctly
    • Incorrect label sizes used

Environment

  • SAP Crystal Reports 2011
  • Crystal Reports 2008
  • SAP Crystal Reports, developer version for Microsoft Visual Studio
  • Microsoft Visual Studio

Resolution

  • On Development Systems
  1. Always ensure you are using the latest Crystal Reports Service Pack. For Crystal Reports 2008 see Crystal Reports 2008 (12.x) Updates & Runtime Downloads
  2. For SAP Crystal Reports 2011 see Crystal Reports 2011 (14.x) Updates
  3. For SAP Crystal Reports, developer version for Microsoft Visual Studio see Patches, Fixes, Runtime Files and more for SAP Crystal Reports
  4. In the Crystal Reports designer, go to the File menu and select “Page Setup”.
  5. If the option ”No Printer” is enabled, remove it.
  6. From the printer driver drop down, select your Zebra printer driver
  7. In the “Page Setup” dialog, find “Page Options”.
  8. From the “Page Options” drop down, select the correct label size.
  9. Test the printing thoroughly on the development environment.
  • On Deployed Systems

 

  1. Make sure that the same printer version of the Zebra printer driver is installed on any deployed systems
  2. Make sure that the same Crystal Reports version runtime is on any deployed systems. E.g.; if the development system uses Service Pack 5, make sure the deployed system uses Service Pack 5 runtime.
  3. Do not change printer drivers in code
  4. Do not change page margins in code

Keywords

barcode bar code azalea code 39 crvs cr 2010 2011 2008 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports, developer version for Microsoft Visual Studio