SAP Knowledge Base Article - Preview

1893528 - Login to work center with default phone or previous phone line is not working


Login to the CRM IC Web Client work center is only possible if the phone extension is changed every time the user logs in to the Call center.



SAP Customer Relationship Management 2007 and above


SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0


Simple CTI, Navigation error, , KBA , CRM-IC-CHA , Communication Channels , Problem

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