SAP Knowledge Base Article - Public

1893725 - The Ship-To party is not Shown on the "Over-the-Counter" overview


You want the Ship-To party to appear on the Over-the-Counter overview screen.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Over-The-Counter work center.
  2. Go to the Over-the-Counter Sales view.
  3. Show All Sales and press the Go button.
  4. Select any of the documents listed.
  5. Choose the Document ID to open the Overview screen.

You find the Ship-To party is missing in the Overview screen.


The Overview screen of the Over-the Counter sale is not designed to show the Ship-to party, however you can find the Ship-to details in the View All mode.


This is the expected behavior of SAP Business ByDesign.


KBA , AP-ODP-OD , Outbound Delivery , How To


SAP Business ByDesign all versions