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1894313 - Cannot view reports from Web Application server on external DMZ server


While viewing Crystal Reports through BI launch pad or Open Document link from external DMZ server get an error message "The viewer could not process an event. Unable to find servers in CMS SERVER:6400 and cluster @SERVER with kind cacheserver and service BlockingDocumentConnectionRepository. All such servers could be down or disabled by the administrator. (FWM 01014) [RASLIB9006] [CRSDK00000813] ---- Error code:0 [CRWEB00000119]"



  • BusinessObjects Enterprise XI 3.1
  • BusinessObjects Business Intelligence platform 4.0
  • DMZ
  • Firewall


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1


(FWM01014), FWM01014, FWM 01014, [RASLIB9006], RASLIB9006, RASLIB 9006, [RASLIB 9006], [CRSDK00000813], [CRSDK 00000813], CRSDK00000813, CRSDK00000813, [CRWEB00000119], CRWEB 00000119, [CRWEB 00000119] , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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