SAP Knowledge Base Article - Public

1894709 - How can I Configure the Automatic Determination of the Employee Responsible, Sales Unit and Invoicing Unit in a Manual Invoice Request

Symptom

How can I configure the automatic determination of the employee responsible, sales unit and invoicing unit in a Manual Invoice Request ?

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select New Manual Invoice.

The new manual invoice request screen is displayed. However, the employee responsible, sales unit and invoicing unit is not filled as you expect.

Cause

The employee responsible fetched by the system is the logged on user. The determination of the Sales Unit and Invoicing Unit can be configured using work distribution rules.

Resolution

- The employee responsible fetched by the system is the logged on user :

 This is standard system behavior, the employee responsible will be filled with the business user that logged in. You have however the option to change it manually, in the document.

- The determination of the sales unit can be configured using the following rule :

  1. Go to the Organizational Management work center.
  2. Go to the Work Distribution view.
  3. Go to the Organizational Work Distribution sub-view. 
  4. Select the rule : Sales Unit for Manual Invoices.

You can then enter the sales unit that should be determined for a specific employee

-    The determination for the invoicing unit can be configured using the following rule :

  1. Go to the Organizational Management work center.
  2. Go to the Work Distribution view.
  3. Go to the Organizational Work Distribution sub-view. 
  4. Select the rule : Invoicing Unit for Sales and Invoicing.

You can then enter the invoicing unit that should be determined for a specific sales unit

Keywords

Sales Unit; Invoicing Unit; Work Distribution; Invoice Request; Manual Invoice Request; logged on user; , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions