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SAP Knowledge Base Article - PreviewSymptom
The OII (Online Integration Interface) integration virtual unit restarts itself randomly without reason.
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Environment
- SAP Business Communication Management 7.0.5
- Agents loose their BCM/CRM synchronization
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
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