1898218 - How to solve [ASE Error SQL21] and Fatal Error 614 in BS on SAP ASE

• You are running SAP Business Suite on SAP Sybase ASE 15.7.  During installation of a Service Pack with transaction SPAM or SAP System Upgrade with SUM the following error is raised:

 2EETW000 sql error:  21 [ASE Error SQL21] WARNING - Fatal Error 614 occurred at Month  DD YYYY HH:MM. Please note the error and time, and contact a user with System Administrator (SA) authorization.

• In the errorlog of the SAP Sybase ASE instance you find the following error:

 server  Error: 614, Severity: 21, State: 12
 server  Adaptive Server accessed a row that has an illegal length of -8192 while in data base '<SID>'. Page pointer = 0x000000014B094000, pageno = 6517142, status = 0x941, ptnid = 71616109
, indexid = 0, level = 0. The minimum row length is 6. The page size is 16384.
 server  Invalid DOL data row pointer: row 185 with status 0x1a00 must be normal row instead of compressed row.
 kernel  pc: 0x00000000012E27B8 os_get_cur_stk_desc+ 0xf8 (0x000000000FD8B070, 0x000000000FD8B070, 0x000000000FD8D000, 0x0000000000000000)
 kernel  pc: 0x000000000125EC32 pcstkwalk+ 0x3e2 (0x0000000000000001, 0x0000000006630332, 0x000000000000270F, 0x0000000000000000)

 kernel  pc: 0x000000000125F449 ucstkgentrace+ 0x339 (0x00000000E719D4D8, 0x0000000000000001, 0x00000000D9D1E8A0, 0x0000000000000006)

 kernel  pc: 0x000000000125D73F ucbacktrace+ 0xbf (0x0000000000000000, 0xFFFFFFFFFFFFFFFF, 0x00000000000000B9, 0x0000000000001A00)

 kernel  pc: 0x0000000000F707E8 collocate+ 0x88 (0x00000000696B5270, 0x00000000D9D1E8A0, 0x00000000696B5848, 0x0000000000000001)

 kernel  pc: 0x00000000004B6FA8 LeDataRow::_updateVarLenValue+ 0x148 (0x00000000696B16C8, 0x0000000000004000, 0x0000000000000001, 0x00000000E71E3E00)

 kernel  pc: 0x00000000004B7E2B LeDataRow::writeRow+ 0x20b (0x00000000E71E3CE0, 0x0000000000000000, 0x0000000000000001, 0x0000000000000000)
 kernel  pc: 0x0000000001660B90 LeUpdateOp::_LeOpNext+ 0x400 (0x00000000E71E30A0, 0x0000000000AC3BE2, 0x000000000FD8DCA0, 0x00000000E71E3CE0)

 kernel  pc: 0x0000000000485F6D LeOperator::LeOpNext+ 0xbd (0x0000000000000000, 0x00000000E71E3C60, 0x0000000000000000, 0x00000000DEA54800)

 kernel  pc: 0x000000000164B4AA LeEmitNoSndOp::_LeOpNext+ 0x4ba (0x0000000000000000, 0x0100000000000000, 0x0000000000000000, 0x00000000E71E33E0)
 kernel  pc: 0x0000000000485F6D LeOperator::LeOpNext+ 0xbd (0x0000000000000000, 0x00000000E719CE80, 0x0000000000000000, 0x000000000FD8DE38)

 kernel  pc: 0x000000000048867F LePlanNext+ 0x1df (0x00000000E719CE80, 0x000000000FD8DE00, 0x00000000696A9030, 0x00000000E719CE80)
 kernel  pc: 0x0000000000CEE1DD exec_lava+ 0xb8d (0x0000000000400000, 0x0000000000000000, 0x00000000E719CD28, 0x0000000000000000)

 kernel  pc: 0x0000000000E44559 s_execute+ 0x3d39 (0x00000000696A9030, 0x00000000696A9030, 0x0000000000000001, 0x0000000000000001)

 kernel  pc: 0x0000000000E563C2 sequencer+ 0x1c82 (0x00000000DEA54800, 0x00000000696A9030, 0x000000000FD8E930, 0x00000000DEA54800)

 kernel  pc: 0x0000000000E3F0E3 execproc+ 0xd03 (0x00000000000000E0, 0x0000000000000001, 0x0000000000000001, 0x0000000000000000)

 kernel  pc: 0x0000000000E44A81 s_execute+ 0x4261 (0x00000000696A9030, 0x00000000696A9030, 0x0000000000000001, 0x0000000000000001)

 kernel  pc: 0x0000000000E563C2 sequencer+ 0x1c82 (0x00000000DEA54800, 0x00000000E719A610, 0x000000000FD8F510, 0x00000000696A9030)

 kernel  pc: 0x0000000000464511 tdsrecv__dynexec+ 0x231 (0x0000000000000005, 0x00000000696A9030, 0x0000000000000000, 0x000000000FD8F740)
 kernel  pc: 0x00000000004647A2 tdsrecv_dynamic+ 0x1f2 (0x000000000FD8F740, 0x00000000696A9030, 0x00000000696BF6D0, 0x0000000000000021)

 kernel  pc: 0x000000000042A501 conn_hdlr+ 0x1f91 (0x000000002A2A1100, 0x000000002A2A1100, 0x0000000000000000, 0x0000000000000000)

 kernel  pc: 0x000000000128D0E1 kpntwrapper+ 0x51 (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)
 kernel  pc: 0x0000000076D18FED CreateFiberEx+ 0x27d (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)
 kernel  end of stack trace, spid 496, kpid 107152178, suid 6

• SAP Sybase Adaptive Server Enterprise (ASE) 15.7 for Business Suite or Business Warehouse
• SAP Enterprise Resource Planning (ERP) 6.0

ASE Error SQL 21; ASE Error SQL 614; ASE Error SQL614; Fehlersituation; Datenbankabbruch; Adaptive Server Enterprise; MAIN_IMPORT, CR742728, 742728, 737481, CR737481 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem