Symptom
You registered for Idea Scale link provided in the Help Center. You received a confirmation message states that email has been sent.
But you didn't get the validation email and password.
You tried to register again and got the message: Email address is already registered but not yet verified click here to resend verification email.
Reproducing the Issue
- Go to the Help Center.
- Under the Help Resources press the link Make SAP Travel OnDemand better.
- System will redirect you to the link https://travel-ondemand.ideascale.com/
- After registration in Idea Scale portal you didn't get verification mail or password.
Resolution
In this case you find any issue with Idea Scale portal, you can use one of the support channel below provided by IdeaScale.
E-Mail Support:
http://support.ideascale.com/customer/portal/emails/new
Live Chat Support
http://support.ideascale.com/customer/portal/chats/new
Call @ + 1 800.549.9198
Keywords
KBA , LOD-TEM-ADM , Travel Administration , How To