SAP Knowledge Base Article - Public

1898258 - Unable to Register for Idea Scale


You registered for Idea Scale link provided in the Help Center. You received a confirmation message states that email has been sent.

But you didn't get the validation email and password. 

You tried to register again and got the message: Email address is already registered but not yet verified click here to resend verification email.

Reproducing the Issue

  1. Go to the Help Center.
  2. Under the Help Resources press the link Make SAP Travel OnDemand better.
  3. System will redirect you to the link
  4. After registration in Idea Scale portal you didn't get verification mail or password. 


In this case you find any issue with Idea Scale portal, you can use one of the support channel below provided by IdeaScale.

E-Mail Support:

Live Chat Support

Call @ + 1 800.549.9198


KBA , SRD-CC , Cross Components , How To


SAP Cloud for Customer core applications 1305 ; SAP Cloud for Travel and Expense 1308 ; SAP Travel OnDemand 1305