1898316 - Running Security Query in the CMC will cause the CMS service to crash

Symptom

In the CMC on BI 4.0, running a Security Query for a specific user account will crash the CMS.exe service:

Faulting application name: cms.exe, version: 14.0.6.1100, time stamp: 0x51b786d4
Faulting module name: cmscommon.dll, version: 14.0.6.1100, time stamp: 0x51b78470..Exception code: 0xc0000005
Fault offset: 0x00000000000d4500
Faulting process id: 0x13c8..Faulting application start time: 0x01ce8c5e4069fdb8
Faulting application path: C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0/win64_x64/cms.exe
Faulting module path: C:/Program Files (x86)/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0/win64_x64/cmscommon.dll
Report Id: 8ca52822-f851-11e2-9e6e-0050560100eb

Environment

SAP BusinessObjects Business Intelligence platform 4.0/4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

ADAPT01701095, ADAPT01701096 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.