Symptom
- Want to customize field layout on search screen
- Missing the wrench icon that allows personalization
- Missing the Settings icon to customize the CRM UI screen
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Environment
SAP Solution Manager IT Service Management
Keywords
customize window, ChaRM, Change Management, Web UI, Enable configuration mode, spanner, Show Configurable Areas, Configure Page , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem
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