Symptom
- When launching Excel, the loading of EPM Add-in process takes more than 3 minutes without any errors
- Slow performance is observed for basic tasks in BPC EPM Add-In in Excel, such as opening/saving BPC EPM Add-in reports or opening a (non BPC) MS Office document in the Excel Client.
- This occurs only some specific users
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Environment
- SAP Business Planning and Consolidation for the Microsoft platform version 7.5.x onwards including Support Packages (EPM BPC-MS)
- SAP Business Planning and Consolidation for the Microsoft platform version 10.x onwards including Support Packages (EPM BPC-MS)
- EPM Excel Add-in version 10 onwards including Support Packages (EPM Add-In)
Product
SAP Business Planning and Consolidation, version for the Microsoft platform all versions
Keywords
performance Excel Client, EPM Add-in, verisign.com website, SSL certificates, revocation, slow, timeout , KBA , EPM-BPC-MS , Microsoft Version , Problem
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