SAP Knowledge Base Article - Preview

1898906 - When clicking 'Print this report' icon in the Crystal Reports viewer, the ActiveX Printer dialog moves back to the browser window after it shows once

Symptom

  • When clicking Print this report icon in the Crystal Reports viewer, the ActiveX Printer dialog moves back to the browser window after it shows once

 


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Environment

  • SAP BusinessObects Enterprise XI 3.1
  • SAP BusinessObjects Business Interlligence platform 4.0
  • Crystal Reports 2008
  • Crystal Reports 2011
  • Windows 7
  • Internet Explorer 9 or later

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

printer dialog is hidden, back to the browser, lost focus,ie,rpt,ie9,ie10, ActiveX control, Crystal Reports Print control, viewer, print icon, KB2633864, ms, Article ID, printer, hidden by the browser , KBA , BI-BIP-CRS , SAP Crystal Server , Problem

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