SAP Knowledge Base Article - Preview

1899320 - Some or all users are unable to access BI Launchpad or Infoview unless they use the FQDN

Symptom

Unable to access BI launchpad or Infoview from other domains or external domains


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Environment

  • SAP Business Objects Enterprise 3.1 all SP's
  • SAP BusinessObjects Business Intelligence Platform 4.0 4.1 all SP's
  • Windows work stations

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

zie single sign on sign-on automatic logon fully qualified domain name , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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