SAP Knowledge Base Article - Public

1900734 - Error Message Received: 'Route Not Found' While claiming the Mileage


You received error message Route Not Found while claiming the Mileage between two Airports.

Reproducing the Issue

  1. Go to the Travel & Expenses work center.
  2. Open Expense Report in which you would like to claim the Mileage.
  3. Press Claim Mileage button.
  4. Enter airport codes ABC and XYZ in From & To fields.


The mileage calculation does not work by putting airport codes.


Please Enter respective city name in From & To field to calculate the Mileage. 


KBA , LOD-CRM-EMP , Employee , How To


SAP Cloud for Customer core applications 1305 ; SAP Cloud for Travel and Expense 1308 ; SAP Cloud for Travel and Expense 1311 ; SAP Travel OnDemand 1305