Symptom
- On one of the servers in a landscape, the following workflows fail to work as expected
- Create new publication: Use CMC to Create NEW publication -> Add Source document > notice that No document is added (as shown below)
- Edit publication parameters: Use CMC to Edit existing publication > choose personalization > edit parameter > update the parameter value & click ok > but the value stays same as the older one.
- The issue occurs on only one server. Exact same workflow works on all other servers
- The issue can be narrowed down to the tomcat server running on this box, as the same workflow fails on any BOXI server when using this Tomcat server
- However, clearing the Tomcat cache (work folder) or even redeploying the BOXI webapps or reinstalling the tomcat server itself do not resolve the issue.
- Logs captured at the CMC client browser (fiddler), tomcat and BOXI server layers do not provide any leads
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Environment
- SAP BOE XI3.1 all patch levels
- Solaris 10
- Oracle 11g
- Tomcat 5.5 / java 1.5 (default)
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
XI3.1 31 3.1 pubs pub cache fail personalisation modify update post change WAN optimizer riverbed applicance accelerate , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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