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1902033 - How to handle HANA Alert 3: ‘Inactive Services’


When checking the Alerts tab in HANA there is an alert called 'Unexpected state STOPPING found when starting StatisticsServer'. The alert identifies inactive services.

  • In HANA Studio, you would find this alert by going to Administration Console -> Alerts -> Show: all alerts


  • In Solution Manager you would find this alert using transaction DBACOCKPIT -> choose HANA System -> Expand Current Status -> Alerts

 To check the alert details and the exact time when this error has occurred, please go to HANA Studio -> Administration Console -> Alerts -> double click on the alerts:


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



SAP HANA Database


SAP HANA, platform edition all versions


Inactive, kill services, restarted, Operations Recommendation, #OpsRec-HANA; , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem

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