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1902347 - Unable to start database with startsap - SAP ASE for Business Suite

Symptom

The startsap command fails to start the database server:

  • In case of an AS ABAP based SAP system:

% startsap
Checking syb Database
Database is not available via R3trans
-------------------------------------------
Error: starting database failed.
startdb DB start failed
/usr/sap/<SID>/SYS/exe/run/startdb: Terminating with error code 13
DB startup failed
please send the tracefile /home/<sid>adm/startsap.trc to support

  • In case of an AS Java based SAP system:

% startsap
Checking syb Database
-------------------------------------------
setTrace: false
J2EE Database is not available via  test
See logfile /home/<sid>adm/JdbcCon.log
Running /usr/sap/<SID>/SYS/exe/run/startj2eedb
Error! setuid failed, errno=1 (Not owner)
Error: starting database failed.
startdb DB start failed
/usr/sap/<SID>/SYS/exe/run/startj2eedb: Terminating with error code 13
DB startup failed

please send the tracefile /home/<sid>adm/startsap.trc to support

  • In dev_syctrl log we see:

check user switch.
setuid failed, errno=1 (Operation not permitted)
s-bit is not set for sybctrl executable: use SecureStore to retrieve ASE administrator and password.
pid , group pid -1.
ERROR: no terminal foreground process group.


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Environment

  • SAP Sybase Adaptive Server Enterprise (ASE) 15.7 or higher for Business Suite (BS)
  • SAP Sybase Adaptive Server Enterprise (ASE) 16.0 or higher for Business Suite (BS)
  • SAP Netweaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

sybxctrl; Datenbank start; sybctrl, startup, database, StartDatabase, startsap, error code 13 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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