Symptom
- Adaptive Server Enterprise (ASE) errorlog reports one or more instances of the HK CHORES system task aborting with a signal 11 stack trace in either (or both) of BN_hex2bn() or (null).
- Stack traces may alternate between BN_hex2bn() and (null)
- Stack traces received may vary.
- Stack trace occurs while ASE is attempting to generate RSA keypair:
kernel Begin processing to generate RSA keypair.
kernel Current process (0xb000b) infected with signal 11
- The ASE HK CHORES task restarts automatically following stack trace:
kernel end of stack trace, spid 8, kpid 720907, suid 0
server Restarted process 'HK CHORES'.
- Stack trace occurs for HK CHORES system task spid with suid 0
- ASE errorlog may report engine failures during boot as well:
kernel engine 1, os pid 7258 exited
kernel Process 7258 exited with status 1
kernel Task with kpid 0 running on failed engine
kernel online failed
kernel engine 1, os pid 7259 online
- ASE may demonstrate other variable symptoms also
Read more...
Environment
- SAP Adaptive Server Enterprise (ASE) 15.x
- Linux Suse 10, RHEL 5/6 (other platforms unaffected)
Product
SAP Adaptive Server Enterprise 15.7 ; Sybase Adaptive Server Enterprise 15.5
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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